Med Spa Patient Coordinator / Client Concierge
Beauté Paris Med Spa & Wellness
11701 Bee Caves Road, Suite 130, Austin, TX 78738
Bee Cave / West Austin | On-site | Part-time or full-time
Base pay: $28–$33 per hour
Additional earnings: eligible retail commission
A gracious welcome. A thoughtfully managed day.
Join our Parisian-inspired boutique practice as the first point of contact for clients. You will combine warm hospitality with consultative sales, organized scheduling, and reliable follow-through in a hands-on front-of-house role.
Why join Beauté Paris?
Work directly with an owner-managed practice and its providers to shape the client experience. This position offers an hourly base plus separate retail commission, with a clear focus on client service and coordination. Practice management and clinical decisions remain with ownership and licensed providers.
Your responsibilities
• Client experience: Welcome clients, manage calls and digital inquiries, record preferences, resolve routine concerns, and escalate sensitive or clinical questions.
• Bookings and follow-up: Explain provider-recommended treatment plans, packages, memberships, financing, and skincare; convert inquiries into bookings and purchases; follow up with leads, inactive clients, and unbooked recommendations.
• Scheduling: Coordinate providers, rooms, service durations, preparation, confirmations, waitlists, and rebooking to keep visits running smoothly.
• Payments and records: Handle check-in, checkout, approved financing, payments, credits, receipts, daily sales reconciliation, and concise end-of-day updates to ownership.
• Daily operations: Count and restock inventory, check expiration dates and deliveries, coordinate authorized orders, open and close as a keyholder, and assist with nonclinical room turnover and linens.
Required qualifications
Hands-on concierge, front-desk, or patient-coordination experience in a med spa, spa, plastic surgery clinic, cosmetic dermatology practice, or comparable elective medical clinic is required. Three years of directly relevant experience is preferred; candidates with fewer years in these settings may be considered based on demonstrated skills. General retail, unrelated reception, general medical-office work, or salon/lash-studio experience alone does not meet this requirement. Your résumé should identify the practice, role, employment dates, and responsibilities. Strong service knowledge, consultative selling, and follow-through are essential.
Daytime weekday availability is required; the schedule may include Saturdays. Mangomint and patient-financing experience are preferred.
Compensation
• Hourly base: $28–$33, based on directly relevant experience and demonstrated ability.
• Retail commission: Paid separately on eligible products personally recommended and sold.
Retail commissions are calculated separately on eligible collected product sales under the written compensation plan.
No employer-provided benefits are included.
Part-time and full-time applicants are welcome. Submit your résumé and consistent weekly availability so we can agree on a schedule.
Apply and send all hiring questions through Indeed only: https://www.indeed.com/job/med-spa-client-concierge-66037f0d11295d19 Please do not contact the spa or team members by phone, text, email, social media, or walk-in about this position.
Actual start date and schedule will be agreed with the selected candidate.