Tips From a Massage Therapy School in Austin, TX
You’ve thought of the concept, the theme, the location, and the design of your spa. You also have a solid business plan and basing from the fact that more and more people are understanding the importance of relaxation, you know that you can attract as many customers as possible. The next thing that you need to do is plan for the day-to-day operations of the business.
To run a successful spa or day spa, you need to hire therapists who are preferably graduates of a massage therapy school in Austin, Texas. You can either go for a fresh graduate or a therapist with sufficient experience in different modalities. This way, you can expand the menu of the services that you offer. Aside from the basic massage techniques, you might also want to hire staff who are knowledgeable about chair massage, aromatherapy, Ashiatsu foot massage, reflexology, etc. These unique techniques will expand your menu and set your spa apart from your direct competitors.
Choosing the Best Spa Training Programs
Take a look at a few tips on how you can choose the best spa training programs for your business:
• Qualification Training
Again, remember that the success of your business relies on the skills and professionalism of your staff. For this, you need to look for people who went through the best massage therapy training in Austin, Texas. It doesn’t matter if they are fresh out of school or if they’re in between jobs. You need to look for qualified, professional individuals who will help you grow your business.
• Pre-Opening Training
To make sure that your spa employs only the best staff, it is good to look for those took formal classes or massage therapy programs in Austin, Texas. Ideally, staff training should start four weeks prior to the formal opening of your spa establishment. During this period, they need to be acquainted with your business philosophy, the theme of your spa, what the standard operating procedures are, how to upsell products or services, and how to make sure that clients will leave the spa satisfied with the service they received.
• Operations Training
Finally, there’s the operations training which will acquaint your staff with the day-to-day tasks involved in running the business. One of the most important aspects of this is the software that you are going to use. Here are some things you need to consider:
– Is the operating system user-friendly?
– How can the user make sure that he or she is keying in the correct data?
– Is it an all-in-one package that handles bookkeeping, appointment management, and payment processing?
– Will it generate daily reports?
– How about the inventory?
– Can it be used for billing or point of sales?
– How about customer and employee management?
By choosing the right software for your business, you can automate daily tasks so that your staff can focus on the core operations and concentrate on keeping the clients happy.
Before you welcome your first ever spa client, your staff should have already undergone these trainings. It’s perfectly natural if there are kinks that you still need to straighten out during the first week or so – but after that, things should run smoothly and efficiently for your spa business to succeed.